Privacy Policy for Queens of Cleans
Last updated: 1st February 2026
1. Introduction
Queens of Cleans (“we”, “us”, “our”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal data when you visit or interact with our website: https://queensofcleansco.co.uk/.
This policy is written in line with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
2. Who We Are
Business name: Queens of Cleans
Website: https://queensofcleansco.co.uk/
Email: queensofcleansco@outlook.com
Service area: United Kingdom
Queens of Cleans provides professional cleaning services across the UK.
3. Information We Collect
We may collect and process the following personal data:
Information You Provide Directly
- Name
- Email address
- Phone number
- Address or postcode
- Details submitted via contact forms, booking forms, or enquiries
Automatically Collected Information
- IP address
- Browser type and version
- Device information
- Pages visited and time spent on the site
- Referring URLs
This data helps us understand how visitors use our website and improve performance.
4. How We Use Your Information
We use your personal data to:
- Respond to enquiries and provide quotes
- Deliver and manage our cleaning services
- Communicate with you regarding bookings or services
- Improve our website, services, and user experience
- Comply with legal or regulatory obligations
We only collect data that is necessary for legitimate business purposes.
5. Legal Basis for Processing
Under UK GDPR, we process personal data based on one or more of the following legal grounds:
- Consent – when you submit an enquiry or contact form
- Contractual necessity – to provide services you have requested
- Legitimate interests – to improve our services and website
- Legal obligation – where required by law
6. Cookies
Our website uses cookies to:
- Ensure the website functions correctly
- Analyse website traffic and performance
- Improve user experience
You can manage or disable cookies through your browser settings. More details may be provided in a separate Cookie Policy.
7. Third-Party Services
We may use trusted third-party services to operate and improve our website, such as:
- Website hosting providers
- Analytics tools (e.g. Google Analytics)
- Email or form submission tools
These providers only have access to the data necessary to perform their services and are required to protect your information.
8. How We Store and Protect Your Data
- Secure hosting environments
- Restricted access to personal information
- Regular software and security updates
We retain personal data only for as long as necessary to fulfil its purpose or comply with legal requirements.
9. Your Data Protection Rights
You have the right to:
- Request access to your personal data
- Request correction of inaccurate data
- Request the deletion of your data
- Object to or restrict processing
- Request data portability
- Withdraw consent at any time
To exercise your rights, please contact us.
10. Links to Other Websites
Our website may contain links to external websites. We are not responsible for the privacy practices or content of those sites. Please review their privacy policies separately.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our practices or legal requirements. The latest version will always be available on this page.
11. Contact Us
If you have any questions about this Privacy Policy or how your data is handled, please contact:
Queens of Cleans
Email: info@queensofcleans.co.uk